Terms of Service

These terms are between you and KnowlifyAI Inc., a Delaware corporation doing business as Content Yard (“we,” “us”). If you are using this site or buying services on behalf of a company, you confirm you have authority to bind that company, and “you” means that company.

Content Yard is our video production studio. These terms are the commercial rules for using the site and hiring us.

You may browse the site, read articles, submit an enquiry, or book a free Video Strategy Audit. We do not offer user accounts on this site. We grant you a limited, non-exclusive, revocable licence to access the site for those purposes.

You agree not to:

• use the site in a way that is unlawful, misleading, or harmful to us or others;
• attempt to disrupt, scrape at scale, reverse engineer, or overload the site;
• submit false information, or use our forms or booking link to send spam; or
• copy the site’s design, copy, or content for a competing commercial use without our written permission.

Content on the site — including articles, examples, and pricing ranges — is for information. It is not a binding offer until we confirm scope and price in writing.

The Video Strategy Audit is a free 15 min call. It is not a sales commitment and you do not have to buy anything. Booking is handled by our scheduling provider (currently Calendly). Their terms and privacy policy apply to the information you enter there, in addition to ours.

We produce animated explainer videos, product demos, social cutdowns, training films, and related video work. A typical engagement includes scriptwriting, creative direction, storyboarding, voiceover, animation, sound design, revisions, and delivery in the formats agreed for that project.

We use modern production tools, including AI-assisted tools, to work faster. Every film is directed and finished by a human. Use of those tools does not change who owns the finished video, as described below.

Each paid project has an agreed scope: runtime, style, number of films or finished minutes, and deliverables. The paid pilot includes unlimited revisions on that film. Other engagements may specify a number of revision rounds or a monthly capacity.

A revision is a change to the agreed film — copy, timing, visual treatment, voice, or similar — so the film matches the brief. Requests that add runtime, extra films, a new concept, a new language, or work outside the agreed scope are change requests. We will confirm any extra time or cost before doing that work.

Work is sold as a one-off film or a monthly subscription. Scope and price are confirmed in writing before work begins.

To keep a project moving, you will:

• provide a brief, brand assets, and any product access we need to begin;
• make sure you have the rights to everything you send us — copy, logos, footage, music, fonts, product UI, and credentials;
• give feedback and approvals in a reasonable time; and
• use limited or sandbox access wherever you can, and rotate any passwords you share when the project is done.

You grant us a licence to use your materials solely to produce, revise, and deliver the project. You remain responsible for the accuracy of facts, claims, and testimonials in the brief. We are not your advertising counsel and do not independently verify regulatory claims about your product.

The paid pilot is delivered within 7 days of receiving everything we need to begin. Other timelines are those we confirm in writing. Dates move if materials, feedback, or approvals are late. We will tell you if a delay on our side will miss an agreed date.

We do not collect card numbers on this website. Payment is due as stated on the written quote or invoice — typically before production starts, or on the billing cycle for a monthly plan. Prices are in US dollars unless we say otherwise. You are responsible for any applicable taxes.

Work may pause if an invoice is overdue. We may decline to start or continue work until the agreed amount is paid.

On full payment, you own the final delivered video files and may use them for any commercial purpose, including paid media, your site, sales, and training. Until then, we retain all rights in unpaid work.

We retain ownership of our underlying tools, templates, process, unused concepts, and working project files, unless we agree otherwise in writing. Licensed third-party assets — music, stock, fonts, or similar — stay subject to their own licences. We will identify those licences where they limit how you can use the film.

We grant you the rights we have in the finished film. Some AI-assisted elements may not be protected by copyright under applicable law; that does not reduce the licence we grant you to use the delivered files.

We will not publish, showcase, or publicly name your work without your explicit approval. If you later agree we may show a film, you can withdraw that permission for future use by emailing us.

Materials you share for a project — scripts, decks, product access, unreleased features, brand assets — are confidential. We use them only to produce your videos and to run the engagement. We may share them with contractors or vendors who need them to help us deliver, under obligations at least as protective as these terms.

This does not cover information that is already public, that we already knew, that we receive from someone else without a duty of confidence, or that we have to disclose by law.

You may cancel a project before production begins for a full refund of any amount paid for that project.

For the paid pilot, if you are not satisfied with the finished video after revisions, you may request a full refund of the amount paid for that pilot.

Once production has started on a non-pilot engagement, fees cover work already completed. We will invoice for that work if it has not already been paid. Monthly plans can be cancelled effective the end of the current billing period. Unused capacity does not roll over unless we agree in writing.

We will perform the services with reasonable skill and care. The website is provided “as is.” To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement of the site itself.

We do not warrant that a film will achieve a particular conversion rate, ranking, or business result. Those depend on your offer, traffic, and how you use the film.

You will defend and indemnify us against claims arising from materials you provided, claims you asked us to make in a film, or your use of a deliverable in a way that infringes someone else’s rights, except to the extent the claim is caused by our negligence or willful misconduct.

To the extent permitted by law, our total liability for any claim relating to the site or a project is limited to the amount you paid us for that project in the three months before the claim (or, for site-only claims, fifty US dollars). We are not liable for indirect, incidental, special, consequential, or lost-profit damages, even if we were told they were possible.

Nothing in these terms limits liability that cannot be limited under applicable law, including liability for fraud or for death or personal injury caused by negligence.

We may use contractors and service providers (hosting, email, scheduling, storage, voice, or similar) to operate the site and deliver work. Links to third-party sites, including the booking calendar, are not under our control. Their terms apply when you use them.

These terms apply for as long as you use the site or we are performing services for you, and the sections on ownership, confidentiality, indemnity, and liability survive.

We may update these terms from time to time. The date at the top of this page is the current version. Changes do not alter the terms already agreed for an in-flight project. If you continue to use the site after an update, the new terms apply to that use.

We are an independent contractor. These terms do not create a partnership, employment, or agency relationship. You may not assign a project without our written consent. We may assign these terms in connection with a sale of the studio.

If a court finds a provision unenforceable, the rest still applies. A failure to enforce a provision is not a waiver. These terms, together with any written project agreement and our Privacy Policy, are the entire agreement about the site and the services.

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Disputes will be heard in the state or federal courts located in Delaware.

Questions about these terms? Email [email protected].